Frequently Asked Questions

What are research peptides and how are they used?
How is purity and identity tested at Aqua Labs?
Why do my peptides look different or almost empty?
If the purity level is ≥99%, what is the remaining 1%?

What is my product’s shelf life?
How should my product be stored?
How can I reconstitute my peptides?
Will my package be discreet?
Why are peptides sold as a powder and not as a solution?
How fast will I receive my tracking order?
How fast will I receive my package?
Can I modify or cancel my order?
Do you accept returns or exchanges?
What payment methods do you accept?
Do you ship to PO Boxes?

Still have Questions?

If you require any additional information, our support team is here for you. At Aqua Labs, we like to open the door to education to support your research goals. Please don’t hesitate to reach out!

Email

support@aqualabs.store

Phone

(226)-978-9654

Address

21 Widmer St, Toronto, ON M5V 0B8